Frequently asked questions

Yes — 2 screens free forever, no credit card required. Upgrade when you need more.

Yes. Subscriptions cancel at the end of the current billing period; you keep access until then.

Billing runs on Stripe. We support the currencies Stripe supports for your country.

You'll be prompted to upgrade before adding the extra screens. We don't silently overcharge you.

Any Android TV, Fire TV, Realtek-based player, Android tablet, Raspberry Pi or mini PC running a Chromium browser.

No. You bring your own screens and players — we focus on the software platform.

Players keep playing the last cached content. New content downloads in the background and only swaps when fully ready.

Open the Spot player app on the device — it shows a pairing code. Enter the code in your dashboard.

20+ widgets out of the box — video, image, text, clocks, weather, RSS, QR codes, daily content, Google Slides and retail media widgets for VTEX.

Yes. Schedule playlists by date, time of day, day of week or campaign window.

Yes — content approvals route drafts through reviewers before publishing.

Yes. Spot supports multi-display video walls with synchronized playback.

Yes. Every tenant model is scoped by team_id at the ORM layer — there is no path to read another team's data.

No. All card data is handled by Stripe; we only store customer and subscription identifiers.

Not yet. Formal attestations are on the roadmap and we'll publish them the moment we hold them.

No. We use Rybbit for product analytics — no third-party cookies, no cross-site tracking, no data resale.

Yes — a documented REST API with OpenAPI 3 spec, plus real-time WebSockets (Reverb) and webhooks.

Yes. Spot ships a Model Context Protocol server so AI agents can manage your signage safely.

Not at the moment. We focus on a managed cloud offering so you don't have to operate WebSockets, queues and storage.